Reported Sites

“Original Complaint: ------------------- This site should not be blocked as it complies with UK regulations and does not sell or promote anything illegal. More information regarding CBD oil can be found here: https://www.netdoctor.co.uk/medicines/a23099460/cbd-oil-benefits-and-risks/ The products the site sells are also sold here: https://www.hollandandbarrett.com/search?query=love+hemp&isSearch=true but Holland and Barrett are not blocked? Thank you. submitted on 29 March, 2019 at 11:04 ISP Response: ------------- Review comments: ---------------- ”

“Original Complaint: ------------------- Good afternoon, It has recently come to our attention that the Jersey Hemp website - https://hemp.je - was mistakenly classified as adult content on the three network and we are concerned that the case may be the same on other networks in the UK. If this is indeed the case, we believe that this classification is in error and so we wish to appeal the status of the Jersey Hemp website. Jersey Hemp cultivates and processes industrial hemp into raw materials and end products under licence from the Government of Jersey, selling a range of hempseed products and THC-free CBD oils to the UK and Europe from the hemp.je website. We would appreciate your assistance in resolving this matter so that our customers may access the Jersey Hemp website without restriction. Kind regards, Simon Harrison. Web Developer Jersey Hemp submitted on 24 September, 2019 at 14:50 ISP Response: ------------- Review comments: ---------------- No response from Vodafone.”

“Original Complaint: ------------------- To whom it may concern With biggest regret we found out that our site hidemyass.com appears to be blocked by your internal systems. Since 2012 our site offers, apart from VPN service, several free tools that are essential for many users who are concern about privacy. We also provide valuable educational resources on the topic. Honestly speaking, we do not understand why UK based companies like yours, block UK based company providing VPN service to many UK and foreign users without even notifying us about your desire to block our site. It puts under question how you treat fundamental human rights like free speech. Apart from our request to unblock our site, we are happy to know more about what is your position towards Internet Censorship, Privacy Rights, and totalitarian attempts to censor Internet we observe these days in countries like China PRC, Russia, Uganda, Kenya, and some others. With kind regards, Dr. Andrei Mochola Commercial Director Avast Software Privax Limited provides virtual private network (VPN) and internet privacy solutions. The company was incorporated in 2010 and is based in London, United Kingdom, 110 High Holborn. Since 2016 it operates as a subsidiary of Avast Software s.r.o., LON:AVST. submitted on 04 July, 2019 at 08:13 ISP Response: ------------- Andrei Should you wish to appeal this decision then visit http://www.bbfc.co.uk/what-classification/mobile-content/appeals . We will then implement their decision. Should you wish to know more about how mobile content is restricted then please visit http://www.bbfc.co.uk/what-classification/mobile-content O2 Shield | Telefónica UK Ltd <email removed> -----Original Message----- From: Andrei Mochola via Blocked.org.uk <email removed> Sent: 04 July 2019 09:14 To: Shield AV (UK) Subject: Website blocking enquiry - http://hidemyass.com Website blocking enquiry from Andrei Mochola, regarding the website at http://hidemyass.com. The above website has been incorrectly blocked by your filters. To whom it may concern With biggest regret we found out that our site hidemyass.com appears to be blocked by your internal systems. Since 2012 our site offers, apart from VPN service, several free tools that are essential for many users who are concern about privacy. We also provide valuable educational resources on the topic. Honestly speaking, we do not understand why UK based companies like yours, block UK based company providing VPN service to many UK and foreign users without even notifying us about your desire to block our site. It puts under question how you treat fundamental human rights like free speech. Apart from our request to unblock our site, we are happy to know more about what is your position towards Internet Censorship, Privacy Rights, and totalitarian attempts to censor Internet we observe these days in countries like China PRC, Russia, Uganda, Kenya, and some others. With kind regards, Dr. Andrei Mochola Commercial Director Avast Software Privax Limited provides virtual private network (VPN) and internet privacy solutions. The company was incorporated in 2010 and is based in London, United Kingdom, 110 High Holborn. Since 2016 it operates as a subsidiary of Avast Software s.r.o., LON:AVST. Please could you look into this and let me know why this website was blocked and if the block will be lifted? Thanks, Andrei Mochola You can view details including when the block was detected and which other ISPs appear to be blocking the site at: https://www.blocked.org.uk/site/http://hidemyass.com This email was sent from https://www.blocked.org.uk — the user making the report may not be a customer of your ISP. You can learn more about how blocked reports are generated at https://www.blocked.org.uk/isps Please note that responses are recorded and may be republished on https://www.blocked.org.uk. This electronic message contains information from Telefónica UK Limited which may be privileged or confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email. Switchboard: +44 (0)113 272 2000 Contact: www.o2.co.uk/contactus Telefónica UK Limited, 260 Bath Road, Slough, Berkshire SL1 4DX. Registered in England and Wales: 1743099. VAT number: GB 778 6037 85 Review comments: ---------------- ”

“Original Complaint: ------------------- We sell legal products are that not age-restricted in any way. Please remove this block from our website. Thanks submitted on 15 August, 2019 at 10:11 ISP Response: ------------- Review comments: ---------------- ”

“Original Complaint: ------------------- This is a mistake perhaps, we do not spread false information nor do we share illegal content. submitted on 10 August, 2019 at 17:55 ISP Response: ------------- Review comments: ---------------- ”

“Not drugs, legal content.”

“Legal content.”

“Hi We are a supplier of food supplement products with the active ingredient being CBD Cannabidiol. We are members of the Cannabis Trades Association and Canna Pro, we publish all our lab results on our website to verify we meet the criteria of selling our products as food supplements as directed by the MHRA, the same products as sold by Boots, Holland and Barret, Lloyds pharmacies. We are requesting that our site be removed from the blocked list please. Many thanks Kind regards Andrew”

“Original Complaint: ------------------- Our website is for our reputable gun shop, we do not glamorise violence or weapons, and there are plenty of other gun shops that aren't being blocked so this seems a bit unfair (https://www.sportsmanguncentre.co.uk/ as an example) we do not sell any illegal weapons and all of our product listings are complying with UK gun law standards. submitted on 27 September, 2019 at 15:55 ISP Response: ------------- Review comments: ---------------- No response from Vodafone.”

“Not a drug site”

“Original Complaint: ------------------- submitted on 28 April, 2019 at 17:59 ISP Response: ------------- Review comments: ---------------- ”

“Original Complaint: ------------------- Hi Gay Leicester is is a regional LGBT resource, giving local gay friendly bar and club information, LGBT support and social groups etc There is no porn on this site. submitted on 26 March, 2019 at 01:20 ISP Response: ------------- Review comments: ---------------- ”

“Original Complaint: ------------------- This website does not enable any graphic or indecent content nor does it allow under age visitors purchase restricted content. We are licensed store which operates under EU and UK legislation. We adhere to governed rules and feel this is a precautionary blocking instead, something we would like to contest. submitted on 03 September, 2019 at 15:25 ISP Response: ------------- Review comments: ---------------- ”

“Original Complaint: ------------------- We believe this site should be unblocked from your restrictions, as many of our competitors are not blocked from your ISPs. Please could you review to see if we have been wrongly categorized. Many Thanks, Frederic Cassman submitted on 12 November, 2019 at 13:15 ISP Response: ------------- Frederic We've completed your request for us to review http://www.misteliquid.co.uk It will remain categorised as Tobacco Kids. It sells e-liquid, e-cigarette kits for vaping and the product lines offers flavors such as 'trouble Gum' or 'Blue Slushie' that are appealing to kids. O2 use a Classification Framework designed by the British Board of Film Classification (BBFC) to filter content available on mobile. The BBFC will investigate complaints if these cannot be resolved by us. For more information on how to refer your complaint to the BBFC, please see here http://www.bbfc.co.uk/what-classification/mobile-content/appeals O2 Shield | Telefónica UK Ltd <email removed> -----Original Message----- From: Frederic Cassman via Blocked.org.uk <email removed> Sent: 12 November 2019 13:15 To: Shield AV (UK) Subject: Website blocking enquiry - http://www.misteliquid.co.uk Website blocking enquiry from Frederic Cassman, regarding the website at http://www.misteliquid.co.uk. The above website has been incorrectly blocked by your filters. We believe this site should be unblocked from your restrictions, as many of our competitors are not blocked from your ISPs. Please could you review to see if we have been wrongly categorized. Many Thanks, Frederic Cassman Please could you look into this and let me know why this website was blocked and if the block will be lifted? Thanks, Frederic Cassman You can view details including when the block was detected and which other ISPs appear to be blocking the site at: https://www.blocked.org.uk/site/http://www.misteliquid.co.uk This email was sent from https://www.blocked.org.uk — the user making the report may not be a customer of your ISP. You can learn more about how blocked reports are generated at https://www.blocked.org.uk/isps Please note that responses are recorded and may be republished on https://www.blocked.org.uk. This electronic message contains information from Telefónica UK Limited which may be privileged or confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email. Switchboard: +44 (0)113 272 2000 Contact: www.o2.co.uk/contactus Telefónica UK Limited, 260 Bath Road, Slough, Berkshire SL1 4DX. Registered in England and Wales: 1743099. VAT number: GB 778 6037 85 Review comments: ---------------- Tobacco sites not blocked under BBFC guidance.”

“Original Complaint: ------------------- We are a legitimate business, VAT registered. We have a Bricks and Mortar Shop as well as our website. Nothing is sold illegally to under 18's You can only purchase on line through Paypal . You can not hold a Paypal account unless you are over 18. We are registered with the Police as a Firearms Dealer and we are also members of UKARA legitimately selling Airsoft Weapons and accessories. submitted on 20 December, 2018 at 21:50 ISP Response: ------------- Review comments: ---------------- ”

“Hello, We do not show inappropriate content on our website - no explicit imagery. We request that we're removed from the blocked list. All the best, Andrew”