Reported Sites

“I help to update this site for my place of work and it is blocked on certain providers, can you help explain why so that we may fix it?”

“It is a professional photography site, not an adult site.”

“Our site is blocked by adult filters even though it doesn't contain any adult content. Amateur Cities is a publishing platform established in 2014 in the Netherlands by myself and Cristina Ampatzidou. We publish articles about urbanism, citizenship and innovation. Many of our users have reported that they couldn't access the content because of an adult block. It's very off putting for our readers that we are reported as a website with inappropriate type of content and undermines both trust and interest of our visitors. I am not sure why are we blocked, but I'd greatly appreciate if the block was lifted.”

“ Original Complaint: Our site is for video maker to stream their videos to multiple social network platform such as Facebook and Youtube. We don't violate any rules so please unblock us since our users in UK cannot login anymore and it affects their work. Thank you! ISP Response: Review comments: No reply from Vodafone. ”

“Hi, this is my website for my new brand of camping products. I live in a small village called Hanley Swan in Worcestershire, so I want to name the business "Hanley Goods". I don't see any reason to block this site, and I would be happy to answer any questions about it. Blocking my site is seriously damaging my chances of success, especially during this time. Thank you in advance.”

“ Original Complaint: VPN makes browsing more secure. ISP Response: Review comments: No reply from Vodafone ”

“This site is a home-decor site selling wallpaper and paint, and has no adult content”

“Good Afternoon. My name is Mathias from dotdigital's Abuse team. We noticed that the domain in question (ddlnk.net) is being blocked. We are an email service provider, allowing customers to use our system to sent opt-in email to their subscribers. The domain is used for link tracking in our system. We made sure that it's not being abused. Please could you look into this and let me know why this website was blocked and if the block will be lifted? Thanks, Mathias Ullrich ”

“ Original Complaint: We are a blacksmithing school - we don't make weapons, we make utensils including Japanese kitchen knives and traditional shaving razors. We also teach sculpture, woodwork and leatherwork. Automated systems tend to block our site because they lack the nuance required to understand that cutlery makers aren't making weapons. We're blacksmiths, not weapon manufacturers. Please unblock our site. ISP Response: Review comments: This does not seem to match BBFC guidelines for blocking. ”

“ Original Complaint: There is no adult content. It is a business selling courses. There is no content that could be construed as inappropriate in any way. ISP Response: Review comments: No response from Vodafone other than autom-email. ”

“ Original Complaint: This site has information about the camping pods/garden rooms we make, there is no improper content and I can't understand why it has been blocked. Please unblock it. ISP Response: Review comments: Garden shed website ”

“ Original Complaint: Could you please remove our website (https://www.thecountryman.com/) from your adult content/restricted/filtered website lists as we have received multiple complaints where our (and your) customers are being inconvenience as they are unable to browse our website, we and they cannot understand why they are not being allowed to browse without removing all adult content filters as our website does not feature graphic or influencing content which may be harmful to young users only products for sale in our shop in Derby UK, The website is a retail website selling outdoor sports equipment and clothing. We have spent years building and improving it and are very careful with the content, there are no images, videos, text or links ot other websites which may be harmful of any kind if someone under 18 inadvertantly clicked on our website. Thankyou for looking in to this for us and getting our site removed from your filtered website lists. Regards Andrew ISP Response: Review comments: Vodafone did not reply; Three promised to unblock this site but did not. ”

“HEF Home is an e-commerce shop, offering a selection of homewares and interior products from around the globe. The website is hosted by Shopify. I am receiving reports from multiple customers who use either BT or PlusNet as their internet provider, saying that they are unable to access the webpage. This isn't an issue for customers who use different providers. The sit is not squatted, abandoned, unsuitable for under 18s or a redirected URL so I'm unsure why it has been blocked in the first place. Please could you look into this. Many thanks, Hannah”

“I don't understand why my website is being blocked. It doesn't contain anything malicious. It's a health and exercise website. ”