Reported Sites

“Hello, I am the Founder & Director of Hempura UK. Hempura is an online retailer of CBD related products and services, all of which are legal in the UK. Our products are Vegan Society registered demonstrating thorough product substantiation. We provide practical advice and ensure consumers of legal hemp products have access to top quality information. Customers are complaining that the website is blocked and they are unable to access UK legal products. Please can you review the block on the website as it is not promoting any illegal activity? All of the CBD products we sell are legal and have lab certificates demonstrating all cannabinoid content. Kind regards, Lewis Hadaway Director Hempura”

“There is no reason to block a website that provides VPN services. This is unacceptable. there is no basis for this restriction.”

“I use the site daily for betting ”

“It's a literary site.”

“Hi i am writing to request that our website be unblocked by mobile network providers for the following reasons. 1. We have numerous complaints from our customers whom are over 18 and vetted to prove this. They are unable to reach our website when using mobile date. Sadly this is not showing the message from the service provider explaining the adult filter etc and causes a blank screen. Thus many customers and potential customers whom are over 18 are not getting the information and help that we provide. 2. We are a long established company with a dedicated team to make sure our products are not sold to minors. We have a third party age verification process in place which we also manually investigate any new sign ups etc. We sell a product to thousands of Adults whom want our help and support and are thinking we have disappeared when trying to access our platform when using your service. For the small percent of underage visitors that may visit our website this is potentially harming a huge volume of Adult visitors. As we have already mentioned we have our own policies and system in place to make sure we are 100% law abiding and NEVER sell to minors. I would appreciate a response ASAP, i appreciate we are still in lockdown and this may cause delay, but having looked at the data showing the amount of mobile users that are blocked from our lawful business i would like a solution if possible. Furthermore our website is a aite for is a site for legal CBD wellness products and aromatherapy products. Nothing illegal, misleading or nefarious in any way. If you would like to contact me directly please do so on <phone removed>. i am here to assist in anyway. ”

“We are a family owned and run online educational support business. Our subscribers use the website to log in and complete their weekly online lesson.”

“Hello! I've received a notification from a few users that my forums i blocked for some people, and I wasn't able to figure out why they couldn't access it, then I found this site and were able to figure everything out. I can see two blocks on the site, but I'm not quite sure what the reason is, there's a category field, but this appears to be empty, so I really don't know what could have possibly triggered this blockage. Please let me know if I have to add / provide any changes to the website to make it possible to access this website from all over the world.”

“This is my website and I should be able to use it”

“its my business site and im unsure why it is being blocked”

“We have no idea why we have been blocked - Hidols.com is a site where you can purchase video messages from celebrities but there is no adult content or political messages or Anything sensitive this is critical as being blocked is effecting our online business massively!”

“it is a simple e commerce website, i am the owner of this website, ”

“Hi, hope you can help. Our helpline site has been blocked by several networks. The Cyber Helpline is a non-profit organisation who provide expert help and advice for victims of cyber crimes and stalking. This covers ‘revenge porn’ and as such, we have a number of resources on the site in the context of what to do if you are a victim of ‘revenge porn’ and how to report it. However, It has been brought to our attention by a number of users trying to access our helpline, that the site is blocked as a result of being wrongly categorised as a ‘porn’ site through their telecom provider (namely BT). As you can imagine this is quite concerning that users who need help and access to our helpline are unable to get our support due to the implemented blocks. If you can help in any regards to removing the blocks or providing advice it would be greatly appreciated. Many thanks, Beth”